- Spotify Can T Be Purchased In This Application
- Spotify Can't Be Purchased In This App
- Spotify Can T Be Purchased In This App Download
Our partners use cookies to personalize your experience, to show you ads based on your interests, and for measurement and analytics purposes. By using our website and our services, you agree to our use of cookies as described in our Cookie Policy. To listen to music on the go, download Spotify from the Google Play or Apple app store. Spotify on Android with Google Play Spotify on iOS with the AppStore. To listen on other devices, a separate app may or may not be required, depending on the device. For more information, see how to play on your speakers, car, TV, or games.
If you pay for Premium but can't use your Premium features, try the following:
- Log out and back into your account
Occasionally this is necessary to force a sync of info between your device and our account system - Check the status of your subscription
Go to your account page and scroll to Your plan. - Check the status of your payment
If your Spotify payment is marked as 'pending' on your bank statement, it might not have gone through successfully. When you submit a payment, your bank puts the funds aside as ‘pending’. If the payment fails, the pending status will expire and the funds will be returned to you.
For more information, check out payment troubleshooting. - Check that your Premium subscription isn’t on another account
You might be logged into the wrong account. It's possible to create multiple Spotify accounts, each with their own login details, saved music, and subscription plans.
Check to see if you have any other accounts.
Still not working?
If you have Premium Family, make sure the owner hasn't removed you from the plan.
If your Premium plan is associated with another company (e.g. with your broadband/mobile provider, or with iTunes), check with them to make sure your subscription is still active.
You open Spotify to enjoy your favorite tracks, but to astonishment, realize that it isn’t working. Thankfully this is a temporary issue and can be addressed by following some quick fixes. To help, here is a list of seven possible solutions that are effective when Spotify stops working on your iPhone or iPad. Follow them from top to bottom, and let’s get your problem fixed!
1. Force Close Spotify and Re-Open It
Force closing the app and relaunching it eliminates several temporary problems. In case Spotify is stuck or not letting you scroll the list of songs or use the controls, it is advisable to quit and re-open it.
- On iPhone with Face ID, swipe up from the bottom of the screen and hold. On iPhone with the Home button, quickly double press it.
- From the app switcher, drag the Spotify app card up to quit it.
- After a few seconds, relaunch Spotify.
2. Check Your Internet Connectivity
Secondly, verify that your iPhone has an active Wi-Fi or cellular connection.
For this, open the Settings app and tap on Wi-Fi. Tap on an available network to connect to it.
Similarly, inside the Settings app, tap on Cellular and see to it that the toggle for Cellular Data is enabled. On this screen, let’s further ensure that mobile data isn’t disabled specifically for Spotify. To check this, scroll down the ‘CELLULAR DATA’ section and make sure Spotify’s toggle is enabled.
After performing one or both the above steps, open Safari and visit a webpage, if it loads, that means the device has working internet connectivity.
Spotify Can T Be Purchased In This Application
In case you are facing issues with Wi-Fi or Cellular data, check our detailed guide that helps you solve these.
3. Check Spotify Server Status
In rare situations, Spotify may not work globally, or there may be an outrage only in your region.
The easiest way to check is by visiting Spotify Status on Twitter. To know about the Spotify status in your particular region, visit sites like DownDetector. You may also search for ‘Spotify Server Status‘ on Google, Bing, or any other search engine.
4. Log Out and Log In Again
- Open the Spotify app and tap on Home, if not already. From the top right corner, tap on the Settings icon.
- Scroll down, tap on LOG OUT, and confirm.
- Now force close the app (explained above). Next, relaunch Spotify and log in using your credentials.
The steps above also help if you have recently upgraded to Spotify Premium, and it does not reflect or stops working correctly.
5. Restart Your Device
When you restart your iPhone or iPad, several small app issues and temporary software-level problems are repaired successfully.
If you are new to iOS, you may check our guide on restarting any iPhone or iPad model.
Note: If a simple restart is not good enough to solve your problem, learn how to hard reboot (or force restart) your iPhone.
6. Update Your Spotify App
With each update, Spotify tries to address existing bugs, polish the user experience, and introduce new features or changes.
It is a good idea to have the latest version of the app on your iPhone. To update, long press on the App Store icon and select Updates. Tap on UPDATE next to Spotify, if visible.
7. Uninstall and Reinstall Spotify App
Finally, if none of the above solutions work for you, it is time to have a Spotify’s fresh install. This involves uninstalling the app and reinstalling it. Please note that deleting the app will remove all the downloaded songs, as well.
Spotify Can't Be Purchased In This App
From the Home screen, long press on the Spotify app icon and tap on Delete App → Delete.
Next, long press on the App Store icon and tap on Search. Type ‘Spotify‘ and tap on the download icon. After this, log in to the app, and it should work like a charm!
Signing Off
This is how you can successfully fix the problem of Spotify not working on your iOS or iPadOS device.
Unfortunately, if nothing above helps, ask a friend or family member to log in to their Spotify account on your iPhone. If it works for them, that means there is some specific problem with your account. In such a situation, contact Spotify Care.
Everything working correctly now? It’s time to check some other fantastic Spotify related resources. Have a look.
The founder of iGeeksBlog, Dhvanesh, is an Apple aficionado, who cannot stand even a slight innuendo about Apple products. He dons the cap of editor-in-chief to make sure that articles match the quality standard before they are published.
Spotify Can T Be Purchased In This App Download
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